To place an order, simply browse our website and add desired items to your shopping cart. Proceed to checkout, where you will enter your shipping and payment information. Once your order is confirmed, you will receive an email confirmation with your order details.

We accept payment via credit/debit card (Visa, Mastercard, Verve), and other secure payment methods. Your payment information is encrypted and securely processed to ensure the highest level of security.

Delivery times vary depending on your location and the shipping method selected at checkout. Generally, orders are processed and shipped within 10 business days. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return eligible items within 14 days of receipt for a refund or exchange. Please refer to our Return Policy for detailed instructions on how to initiate a return.

If you have any questions, concerns, or inquiries, our customer service team is here to assist you. You can reach us via email at customercare@michaeloshama.com or through our Contact Us page on the website. We strive to respond to all inquiries within 24 hours.

Yes, our office is located at 103 Abubakar Sadiq Link, Badawa Kano State. You can visit us anytime during our office hours and we’ll be glad to attend to you. We are open from Mondays to Fridays - 8am to 6pm and on Saturdays - 9am to 4pm,

Yes, once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery online.

Yes, we offer gift cards that can be purchased and redeemed on our website. Gift cards are available in various denominations and make the perfect gift for any occasion.